Privacy policy

PRIVACY POLICY

Last updated: September 14, 2026

Dreamcatcher Studio LLC (dba Mimosa & Co.), a California, USA company ("Mimosa & Co.," "we," "us," or "our"), operates mimosaco.com (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

1. INFORMATION WE COLLECT
- Contact information you provide at checkout: name, shipping address, email, phone number.
- Order information: items purchased, personalization details you enter (such as a custom location, coordinates, or engraved names), order history.
- Payment information: processed directly by our payment providers (Shopify Payments, PayPal). We do not store your full card number on our servers.
- Device and usage information: IP address, browser type, pages viewed, collected automatically via cookies and similar technologies.

2. HOW WE USE YOUR INFORMATION
- To process and fulfill your order, including producing your personalized item and arranging shipping.
- To communicate with you about your order, including production and shipping updates.
- To operate, improve, and secure the Site.
- To send marketing communications where you have opted in, and to measure the performance of our advertising (including via Meta, TikTok, and Google pixels). You can opt out of marketing email at any time via the unsubscribe link.

3. HOW WE SHARE YOUR INFORMATION
We share personal information only as needed to run our business:
- With Shopify, our e-commerce platform provider, and our payment processors, to operate the Site and process payments.
- With our production and fulfillment partner, which manufactures and ships personalized items, solely for the purpose of producing and shipping your order. This includes the personalization details and shipping address needed to complete your item.
- With shipping carriers, to deliver your order.
- With analytics and advertising providers (such as Meta, TikTok, Google), to measure and improve our marketing.
- With law enforcement or regulators where required by law.
We do not sell your personal information for money.

4. COOKIES
We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use the Site, including for advertising purposes. You can control cookies through your browser settings and through the cookie preference tool on this Site.

5. DATA RETENTION
We retain order and account information for as long as needed to fulfill orders, comply with tax and accounting obligations, and resolve disputes.

6. YOUR RIGHTS
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. California residents have rights under the CCPA, including the right to know what personal information we collect and the right to request deletion. To exercise any of these rights, contact us at support@mimosaco.com.

7. CHILDREN'S PRIVACY
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

9. CONTACT US
Questions about this Privacy Policy can be sent to support@mimosaco.com. Mimosa & Co. is operated by Dreamcatcher Studio LLC, a California, USA registered company